Technical Issues

What do I need to use PrivacEmailTM?
Enabling JavaScript & Java for compatibility
Enabling Java
Enabling temporary Internet files
My sign-up didn't work correctly
Why can't I log in?
I receive JavaScript errors or other unusual errors when I try to log in my PrivacEmail Account. What should I do?
Internet Explorer is asking me security questions. What should I reply?
My browser says I have an expired Thawte certificate. How do I renew it?
Does PrivacEmail and/or its partner Hush Communications have a "back door" that can be accessed by authorities?
What if I forget my password?
Why was my message sent insecurely?
My screen freezes or goes blank. Now what?
Does PrivacEmail.com have a spell checker?
Can I format the text with colour and different fonts?
I would like to install the latest version of Internet Explorer. What’s the easiest way to do it?
I am still getting errors when using Internet Explorer. What else can I try?

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