LInk to additonal information on Accessing Your EAP
Link to our french web site

C.J. Brown & Associates Inc., your Employee Assistance Program (EAP) provider, is able to help you with your work/family challenges. C.J. Brown & Associates Inc. provides service in both official languages.
There are several ways by which an EAP user can request assistance through the program. They include:

English:: 905-571-2292    Toll Free: 1-800-461-2292
French: 1-800-463-9538
TTY 1-866-299-5599 - Monday to Thursday 8:00 am to 8:00 pm, Friday 8:00 am to 5:00 pm Eastern Standard Time.TTY Access after hours - For TTY access for all other times, please utilize the Bell Relay Service-1-800-855-0511 or TTY 711 and ask to be connected to 1-800-461-2292

e-mail: info@cjbrown.on.ca

e-mail requests - emails are responded to within 1 business day. If you require immediate assistance, please call our intake department. 1-800-461-2292
Request face-to-face or telephonic counselling via our online intake process
Accessing E-Therapy Services

24-Hour Toll-Free Service
C.J. Brown & Associates provides 24-hour toll free telephone access and crisis intervention, 7 days a week.

Service in English and French
C.J. Brown & Associates, as a national EAP, provides service in both official languages. Both English and French toll-free lines are available so employees and their dependants are able to access the program in either language.

Face-to-Face Appointment
Our extensive network of counsellors ensures that services can be provided within a reasonable driving distance.

Disabled and Hearing Impaired
Access for the disabled is available at various service locations. EAP user can request assistance via our TTY line, e-mail or fax.

Telephonic Counselling
We offer the option of telephone counselling based solely on employee preference. We do not persuade clients to use telephone counselling as a substitute for providing higher quality in-person services. Telephonic counselling is readily available at the request of the client.

E-Therapy Services
While online counselling is not intended to replace the unique experience of forming a face-to-face relationship with a psychotherapist, it can be an excellent option for those who prefer this method of interacting with a counsellor. more...

After Hours Availability
In addition to having a 24-hour-free telephone line, counsellor appointments are available during evening hours and on weekends to meet client needs.